Logistics and Supply ChainWarehouse Supervision and Team Leadership
Warehouse supervisors are promoted from the floor and then held accountable for output, accuracy, safety and a team, usually with no preparation for any of it except the first. This course covers the supervisory job. Delegates work through planning a shift against a variable workload, allocating people and equipment, and holding standards on accuracy and safety without personally checking everything. People material covers briefing, feedback, handling poor performance and managing former peers. The course addresses the specific pressures of the role, including seasonal peaks, agency labour and the pressure to cut corners when dispatch is behind, and closes on escalating a capacity problem upward.
Course objectives
- Plan a shift against a workload that varies daily
- Allocate people and equipment against the plan
- Hold accuracy and safety standards without checking everything yourself
- Brief a team and give feedback that changes behaviour
- Handle poor performance and manage former peers
- Lead through peaks and with agency labour
- Escalate a capacity problem with evidence
Who should attend
- Warehouse and distribution supervisors
- Team leaders promoted from the floor
- Shift managers in logistics operations
- Stores supervisors
- Operations managers developing supervisors
Course outline
- 01From the floor to supervision
- 02Shift planning against variable workload
- 03Allocating people and equipment
- 04Holding accuracy and safety standards
- 05Briefing and feedback
- 06Poor performance and former peers
- 07Peaks, agency labour and cutting corners
- 08Escalating a capacity problem
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 30 September to 2 October 2026 | Pretoria, South Africa | Classroom | R14,950 per delegate | Register Now |
| 7 to 9 December 2026 | Online | Online | R6,500 per delegate | Register Now |
| 22 to 24 March 2027 | Harare, Zimbabwe | Classroom | USD 995 per delegate | Register Now |