Cybersecurity and ITStrategic IT Resource Management and Leadership
Running a technology function means allocating scarce specialist people against demand that always exceeds them, and defending those choices to stakeholders who each consider their request urgent. This course covers that management task. Delegates work through demand management and a prioritisation method that survives contact with a senior stakeholder, capacity planning across projects and operational work, and the sourcing decision between permanent staff, contractors and managed service. Retaining scarce technical skills in a market that recruits internationally receives its own treatment. The course closes on budgeting, chargeback and reporting the value of a function whose success is largely invisible.
Course objectives
- Manage demand and prioritise in a way that survives senior pressure
- Plan capacity across project and operational commitments
- Choose between permanent staff, contractors and managed service
- Retain scarce technical skills against international recruitment
- Build and defend a technology budget
- Apply chargeback or cost allocation without distorting behaviour
- Report the value of a function whose success is invisible
Who should attend
- IT managers, directors and heads of function
- Technology programme and resource managers
- Chief information officers
- Finance staff partnering with technology
- Team leads managing specialist staff
Course outline
- 01Allocating scarce specialists against unlimited demand
- 02Demand management and prioritisation under pressure
- 03Capacity planning across projects and operations
- 04Sourcing: permanent, contract and managed service
- 05Retaining scarce skills
- 06Budgeting and defending it
- 07Chargeback and its behavioural effects
- 08Reporting invisible value
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 16 to 20 November 2026 | Lusaka, Zambia | Classroom | USD 1,325 per delegate | Register Now |
| 14 to 18 December 2026 | Online | Online | R8,500 per delegate | Register Now |
| 21 to 25 December 2026 | Cape Town, South Africa | Classroom | R19,950 per delegate | Register Now |
| 15 to 19 February 2027 | Harare, Zimbabwe | Classroom | USD 1,325 per delegate | Register Now |