Quality, ISO and AuditingQuality Assurance in Education and Training Institutions
A regulator's site visit that finds assessment decisions with no moderation trail, or programmes running on outdated curricula, can stop an institution enrolling learners. Delegates work through the quality frameworks that apply to colleges, universities, TVET centres and corporate academies, including the expectations of bodies such as the QCTO and the CHE in South Africa and their counterparts across the region. The sequence covers programme design and periodic review, assessment and moderation, learner feedback and tracer studies, lecturer and facilitator development, records of learner achievement, self evaluation reports and assembling evidence for external review. ISO 21001 is introduced as an optional management system for educational organisations. Delegates leave able to run an internal quality cycle that keeps programmes current and evidence ready for external review.
Course objectives
- Explain the role of national quality councils and regulators in post school education
- Design programme review cycles that keep curricula current
- Apply assessment and moderation practices that produce defensible results
- Plan learner feedback surveys and graduate tracer studies
- Maintain secure and complete records of learner achievement
- Prepare self evaluation reports supported by evidence
- Evaluate whether ISO 21001 suits the institution
- Organise evidence and staff for an external quality review
Who should attend
- Quality assurance managers at colleges and universities
- Academic heads of department and programme leaders
- Training managers at skills development providers
- Assessors and moderators
- Corporate academy and learning centre managers
Course outline
- 01The regulatory landscape for education and training
- 02Programme design and periodic review
- 03Assessment and moderation
- 04Learner feedback and tracer studies
- 05Staff development and teaching quality
- 06Learner records and data integrity
- 07Self evaluation reporting
- 08ISO 21001 for educational organisations
- 09Preparing for external review
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 12 to 16 October 2026 | Kampala, Uganda | Classroom | USD 1,325 per delegate | |
| 1 to 5 February 2027 | Online | Online | R8,500 per delegate | |
| 8 to 12 February 2027 | Dar es Salaam, Tanzania | Classroom | USD 1,325 per delegate |
Quality Assurance in Education and Training Institutions
From R8,500