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Mediation and Arbitration in Practice

Litigation is slow, public and expensive enough that most commercial disputes should not reach it, and the alternatives fail when they are entered without understanding how each actually works. This course covers both. Delegates work through the dispute resolution options and how to choose between them, mediation process and the mediator's role, and preparing for and participating in a mediation including the authority to settle. Arbitration follows: the arbitration agreement, appointment, procedure and the extent to which parties control it. Awards, enforcement and the narrow grounds for challenge are covered. Multi tiered clauses and their pitfalls are addressed. The course closes on drafting a dispute resolution clause that will work when it is needed.

3 day course

Course objectives

  • Choose between negotiation, mediation, arbitration and litigation
  • Explain the mediation process and the mediator's role
  • Prepare for a mediation and attend with the authority to settle
  • Follow arbitration from agreement through appointment to award
  • Understand award enforcement and the narrow grounds for challenge
  • Recognise the pitfalls in multi tiered dispute clauses
  • Draft a dispute resolution clause that works when invoked

Who should attend

  • Legal counsel and contract managers
  • Commercial and procurement staff
  • Human resources practitioners handling workplace disputes
  • Project managers facing contractual disputes
  • Executives who authorise settlements

Course outline

  1. 01Why most disputes should not reach court
  2. 02Choosing between the options
  3. 03Mediation process and the mediator
  4. 04Preparing for and attending mediation
  5. 05The arbitration agreement and appointment
  6. 06Arbitration procedure and party control
  7. 07Awards, enforcement and challenge
  8. 08Multi tiered clauses and clause drafting

Scheduled sessions

Scheduled sessions for Mediation and Arbitration in Practice
DatesVenueFormatPriceRegister
30 November to 2 December 2026Maputo, MozambiqueClassroomUSD 995 per delegate
7 to 9 December 2026Harare, ZimbabweClassroomUSD 995 per delegate
16 to 18 December 2026Johannesburg, South AfricaClassroomR14,950 per delegate
13 to 15 January 2027Port Louis, MauritiusClassroomUSD 995 per delegate
24 to 26 February 2027Lagos, NigeriaClassroomUSD 995 per delegate

Mediation and Arbitration in Practice

From R14,950

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