Maintenance ManagementMaintenance Contracting and Outsourcing
Maintenance is outsourced to gain flexibility and specialist capability, and it frequently delivers neither because the contract pays for attendance rather than for equipment that runs. This course covers structuring it properly. Delegates work through the decision of what to outsource and what must stay in house, contract models from time and materials through fixed price to performance based arrangements, and the incentives each creates. Scope definition and the interface with the client's own team are covered. Performance measurement, availability guarantees and the data required to enforce them follow. Contractor competence, safety and site control are addressed. The course closes on transition, on knowledge retention and on bringing work back in house.
Course objectives
- Decide what to outsource and what capability must stay in house
- Compare contract models and the incentives each creates
- Define scope and the interface with the in house team
- Set performance measures and availability guarantees you can enforce
- Secure the data needed to hold a contractor to those measures
- Manage contractor competence, safety and site control
- Handle transition, knowledge retention and bringing work back in house
Who should attend
- Maintenance and asset managers
- Contract and procurement staff buying maintenance services
- Maintenance supervisors managing contractors
- Service providers bidding for maintenance contracts
- Operations managers dependent on contracted maintenance
Course outline
- 01Paying for attendance instead of uptime
- 02What to outsource and what to keep
- 03Time and materials, fixed price and performance based models
- 04Incentives created by each model
- 05Scope definition and team interface
- 06Performance measures and availability guarantees
- 07Contractor competence, safety and site control
- 08Transition, knowledge retention and reversal
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 7 to 9 October 2026 | Online | Online | R6,500 per delegate | Register Now |
| 9 to 11 December 2026 | Pretoria, South Africa | Classroom | R14,950 per delegate | Register Now |
| 23 to 25 December 2026 | Johannesburg, South Africa | Classroom | R14,950 per delegate | Register Now |
| 22 to 24 February 2027 | Gaborone, Botswana | Classroom | R14,950 per delegate | Register Now |
| 1 to 3 March 2027 | Kampala, Uganda | Classroom | USD 995 per delegate | Register Now |
| 29 to 31 March 2027 | Windhoek, Namibia | Classroom | R14,950 per delegate | Register Now |