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Leadership and Management

Leading Through Resilience and Agility

Leading through a period of sustained instability requires different behaviour from leading a stable operation. This course covers that shift. Delegates work through decision making with insufficient information, communicating honestly when the answer is not yet known, adjusting plans without losing the team's confidence, and maintaining direction when the destination itself keeps moving. The programme addresses the specific credibility problem of a leader who has changed course several times, and the practical question of what to tell a team when the leader does not know either. Delegates work on their own current circumstances.

3 day course

Course objectives

  • Make decisions with insufficient information and say so honestly
  • Communicate uncertainty without destroying confidence
  • Adjust plans repeatedly while maintaining direction
  • Maintain credibility after changing course
  • Decide what to tell a team when you do not know either
  • Distinguish agility from reacting to whatever happened most recently
  • Sustain a team's focus through prolonged instability

Who should attend

  • Senior leaders and heads of function
  • Managers leading through restructuring or market disruption
  • Programme and change leaders
  • Executives in volatile operating environments
  • Human resources professionals supporting leaders

Course outline

  1. 01How leadership changes under sustained instability
  2. 02Deciding with insufficient information
  3. 03Communicating uncertainty honestly
  4. 04Changing course without losing credibility
  5. 05What to tell a team when you do not know
  6. 06Agility against mere reactivity
  7. 07Holding direction when the destination moves
  8. 08Sustaining focus through a long disruption

Scheduled sessions

Scheduled sessions for Leading Through Resilience and Agility
DatesVenueFormatPriceRegister
12 to 14 October 2026OnlineOnlineR6,500 per delegate
9 to 11 December 2026Maputo, MozambiqueClassroomUSD 995 per delegate
21 to 23 December 2026Lusaka, ZambiaClassroomUSD 995 per delegate
6 to 8 January 2027Harare, ZimbabweClassroomUSD 995 per delegate
22 to 24 February 2027Accra, GhanaClassroomUSD 995 per delegate

Leading Through Resilience and Agility

From R6,500

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