Laboratory Excellence and AccreditationLaboratory Leadership and Supervision
Laboratory supervisors are usually promoted for analytical ability and then held accountable for turnaround, quality, safety and a team, none of which the promotion prepared them for. This course covers the supervisory job. Delegates work through planning and prioritising a workload against turnaround commitments, allocating work across analysts of differing competence, and holding quality without becoming the person who checks everything personally. People material covers feedback, difficult conversations and building competence deliberately. The course also addresses the supervisor's role in safety and in an assessment, and closes on managing upward when demand exceeds capacity.
Course objectives
- Plan and prioritise a workload against turnaround commitments
- Allocate work across analysts of differing competence
- Hold quality without personally checking everything
- Give feedback and hold difficult conversations
- Build competence in the team deliberately
- Carry the supervisor's role in safety and in an assessment
- Manage upward when demand exceeds capacity
Who should attend
- Laboratory supervisors and team leaders
- Senior analysts moving into supervision
- Laboratory and technical managers
- Quality managers with supervisory duties
- Shift leaders in analytical laboratories
Course outline
- 01The move from analyst to supervisor
- 02Workload planning against turnaround
- 03Allocating work across differing competence
- 04Holding quality without checking everything yourself
- 05Feedback and difficult conversations
- 06Building competence deliberately
- 07Safety and assessment responsibilities
- 08Managing upward on capacity
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 21 to 23 September 2026 | Johannesburg, South Africa | Classroom | R14,950 per delegate | Register Now |
| 5 to 7 October 2026 | Lusaka, Zambia | Classroom | USD 995 per delegate | Register Now |
| 14 to 16 October 2026 | Lagos, Nigeria | Classroom | USD 995 per delegate | Register Now |
| 19 to 21 October 2026 | Maseru, Lesotho | Classroom | R14,950 per delegate | Register Now |
| 25 to 27 November 2026 | Online | Online | R6,500 per delegate | Register Now |
| 20 to 22 January 2027 | Kampala, Uganda | Classroom | USD 995 per delegate | Register Now |