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Risk, Compliance and AML

Know Your Customer and Customer Due Diligence

Customer due diligence is where anti money laundering controls either work or become a filing exercise, and the difference shows up years later when an account turns out to belong to somebody else entirely. This course covers doing it properly. Delegates work through identification and verification of natural and legal persons, beneficial ownership and tracing control through layered structures, and the risk based approach that decides how much diligence a relationship warrants. Politically exposed persons and sanctions screening are covered, including false positive handling. Ongoing monitoring and trigger events follow. The course closes on remediation of a legacy book, on records, and on when a relationship must be refused or exited.

Course objectives

  • Identify and verify natural and legal persons to standard
  • Trace beneficial ownership through layered structures
  • Apply a risk based approach to the depth of diligence
  • Screen for politically exposed persons and sanctions, and handle false positives
  • Run ongoing monitoring and act on trigger events
  • Remediate a legacy customer book
  • Decide when to refuse or exit a relationship

Who should attend

  • Compliance and anti money laundering officers
  • Onboarding and account opening staff
  • Relationship managers in banking and finance
  • Internal auditors testing customer files
  • Staff in accountable institutions outside banking

Course outline

  1. 01Where controls work or become filing
  2. 02Identifying and verifying natural persons
  3. 03Legal persons and documentation
  4. 04Beneficial ownership and layered structures
  5. 05The risk based approach
  6. 06Politically exposed persons and sanctions screening
  7. 07Ongoing monitoring and trigger events
  8. 08Remediation, records and exiting a relationship

Scheduled sessions

Scheduled sessions for Know Your Customer and Customer Due Diligence
DatesVenueFormatPriceRegister
23 to 25 September 2026Maseru, LesothoClassroomR14,950 per delegateRegister Now
3 to 5 February 2027Durban, South AfricaClassroomR14,950 per delegateRegister Now
24 to 26 March 2027OnlineOnlineR6,500 per delegateRegister Now

Know Your Customer and Customer Due Diligence

From R6,500

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