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Laboratory

ISO/IEC 17065 for Product Certification Bodies

A product certification body attests that a product meets a specification, and the value of that attestation rests entirely on the body's independence and the soundness of its scheme. This course covers ISO/IEC 17065. Delegates work through the structural and impartiality requirements, certification scheme design and the evaluation activities underpinning a decision, the separation between evaluation, review and the certification decision itself, and surveillance of certified products. Use of the certification mark, complaints and appeals, and the suspension or withdrawal of a certificate are covered as the situations where a body's independence is genuinely tested.

3 day courseRegister NowRequest Proposal

Course objectives

  • Apply the structural and impartiality requirements of ISO/IEC 17065
  • Design a certification scheme and its evaluation activities
  • Separate evaluation, review and the certification decision
  • Operate surveillance of certified products
  • Control the use of a certification mark
  • Handle complaints, appeals, suspension and withdrawal
  • Prepare for assessment and address common findings

Who should attend

  • Product certification body managers and staff
  • Scheme owners and technical committee members
  • Quality managers in conformity assessment bodies
  • Regulators relying on product certification
  • Assessors and internal auditors

Course outline

  1. 01What a certification body attests, and what underpins it
  2. 02Structure, independence and impartiality
  3. 03Certification scheme design
  4. 04Evaluation activities and evidence
  5. 05Separation of evaluation, review and decision
  6. 06Surveillance of certified products
  7. 07Certification marks and their control
  8. 08Complaints, appeals, suspension and withdrawal

Scheduled sessions

Scheduled sessions for ISO/IEC 17065 for Product Certification Bodies
DatesVenueFormatPriceRegister
12 to 14 September 2026Lilongwe, MalawiClassroomR11,995 per delegateRegister Now
8 to 10 October 2026Port Louis, MauritiusClassroomR11,995 per delegateRegister Now
18 to 20 October 2026Lagos, NigeriaClassroomR11,995 per delegateRegister Now
29 to 31 October 2026Online, OnlineOnlineR7,500 per delegateRegister Now
16 to 18 November 2026Port Louis, MauritiusClassroomR11,995 per delegateRegister Now
21 to 23 November 2026Windhoek, NamibiaClassroomR11,995 per delegateRegister Now

ISO/IEC 17065 for Product Certification Bodies

From R7,500

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