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Risk, Compliance and AML

Investigative Interviewing Skills

An interview conducted badly produces an account that cannot be relied on, contaminates other evidence and can render a subsequent dismissal or prosecution unsafe. This course covers doing it properly. Delegates work through planning and preparation, which determines most of the outcome, the rights and cautions applicable to different interviewee categories, and a structured interview model that gathers an account before challenging it. Question types are practised, including the leading and compound questions that spoil evidence. Handling denial, silence and distress is covered. Recording, note taking and statement production follow. The course closes on assessing an account against other evidence, and on the limits of what an interview can establish.

3 day courseRegister NowRequest Proposal

Course objectives

  • Plan and prepare an interview thoroughly before conducting it
  • Apply the rights and cautions appropriate to the interviewee
  • Use a structured model that gathers an account before challenging it
  • Ask question types that produce usable evidence
  • Handle denial, silence and distress professionally
  • Record, note and produce a statement correctly
  • Assess an account against other evidence and state its limits

Who should attend

  • Investigators, fraud examiners and forensic staff
  • Human resources practitioners conducting enquiries
  • Internal auditors and compliance officers
  • Security and loss prevention personnel
  • Managers who chair disciplinary investigations

Course outline

  1. 01An account that cannot be relied on
  2. 02Planning and preparation
  3. 03Rights, cautions and interviewee categories
  4. 04A structured interview model
  5. 05Question types and evidence quality
  6. 06Denial, silence and distress
  7. 07Recording, notes and statements
  8. 08Assessing the account and the limits of interviewing

Scheduled sessions

Scheduled sessions for Investigative Interviewing Skills
DatesVenueFormatPriceRegister
12 to 14 October 2026OnlineOnlineR6,500 per delegateRegister Now
2 to 4 December 2026Harare, ZimbabweClassroomUSD 995 per delegateRegister Now
18 to 20 January 2027Durban, South AfricaClassroomR14,950 per delegateRegister Now
10 to 12 February 2027Dar es Salaam, TanzaniaClassroomUSD 995 per delegateRegister Now
17 to 19 March 2027Pretoria, South AfricaClassroomR14,950 per delegateRegister Now

Investigative Interviewing Skills

From R6,500

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