Facilities Management for Corporate and Industrial Sites

Course objectives

• Distinguish hard services from soft services and structure an integrated facilities operating model
• Draft and manage service level agreements with in-house teams and outsourced vendors
• Apply energy management and space utilisation techniques to reduce operating costs
• Implement statutory compliance and health and safety programmes for occupied buildings
• Build a facilities budget and capital replacement plan

Who should attend

• Facilities and site managers
• Property and building services managers
• Hospitality and hospital support services managers
• Health and safety officers responsible for buildings
• Vendor and contract managers in facilities operations

Course outline

1. 01Facilities management scope, hard versus soft services, and operating models
2. 02Service level agreements, outsourcing, and vendor performance management
3. 03Energy management, space planning, and sustainability in facilities
4. 04Statutory compliance, fire, health and safety obligations for occupied buildings
5. 05Facilities budgeting, capital planning, and lifecycle replacement
6. 06Technology in facilities management including CAFM systems and helpdesks

Scheduled sessions