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AI and Digital Transformation

Data Governance and Master Data Management

Every analytics and artificial intelligence programme eventually stalls on the same thing: nobody owns the data, nobody agrees what a customer record means, and the same entity exists five times under different spellings. This course covers fixing that. Delegates work through governance structure and the difference between a data owner and a data steward, the business glossary and why definitions must be agreed before they can be enforced, and data quality dimensions with measurement against each. Master data and the matching, merging and survivorship rules behind a golden record are covered in detail. Lineage, cataloguing and classification follow. The course closes on remediation sequencing and on governance that operates rather than sits in a policy.

Course objectives

  • Establish governance structure with real owners and stewards
  • Build a business glossary with agreed and enforceable definitions
  • Measure data quality across defined dimensions
  • Design matching, merging and survivorship rules for a golden record
  • Maintain lineage, cataloguing and classification
  • Sequence remediation so the worst data is fixed first
  • Operate governance rather than document it

Who should attend

  • Data governance and data quality staff
  • Business analysts and data stewards
  • IT and systems staff managing master data
  • Analytics teams blocked by data problems
  • Managers sponsoring data programmes

Course outline

  1. 01Where analytics programmes stall
  2. 02Governance structure, owners and stewards
  3. 03The business glossary and agreed definitions
  4. 04Data quality dimensions and measurement
  5. 05Master data and the golden record
  6. 06Matching, merging and survivorship
  7. 07Lineage, catalogue and classification
  8. 08Remediation sequencing and operating the governance

Scheduled sessions

Scheduled sessions for Data Governance and Master Data Management
DatesVenueFormatPriceRegister
12 to 14 October 2026Maputo, MozambiqueClassroomUSD 995 per delegateRegister Now
11 to 13 November 2026Windhoek, NamibiaClassroomR14,950 per delegateRegister Now
14 to 16 December 2026Port Louis, MauritiusClassroomUSD 995 per delegateRegister Now
27 to 29 January 2027OnlineOnlineR6,500 per delegateRegister Now
10 to 12 February 2027Pretoria, South AfricaClassroomR14,950 per delegateRegister Now
29 to 31 March 2027Kigali, RwandaClassroomUSD 995 per delegateRegister Now

Data Governance and Master Data Management

From R6,500

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