
Sales and MarketingTerritory Design and Sales Coverage Planning
Sales territories are usually inherited rather than designed, which leaves some people with more opportunity than they can work and others with a patch that cannot produce a target no matter what they do. This course rebuilds them deliberately. Delegates work through measuring market potential rather than counting existing customers, and segmenting accounts by value and by the effort they require. Coverage models follow, including field, inside, channel and hybrid, and matching the model to account value. Territory design is worked through practically: balancing potential, travel and workload, and the geography that makes a schedule impossible. Quota setting against territory potential is addressed, since a fair quota depends on an honest potential estimate. Transition is covered, including account handover and protecting relationships through a change. The course closes on reviewing coverage as a market shifts and on the cost of leaving a territory unworked.
Course objectives
- Measure market potential rather than counting existing customers
- Segment accounts by value and by the effort they require
- Match field, inside, channel or hybrid coverage to account value
- Balance potential, travel and workload in a territory design
- Set quotas against honest territory potential
- Manage transition and account handover without losing relationships
- Review coverage as the market shifts and cost unworked territory
Who should attend
- Sales directors and regional managers
- Sales operations and planning staff
- Commercial managers designing route to market
- Distributor and channel managers
- Business owners structuring a sales team
Course outline
- 01Inherited rather than designed
- 02Measuring market potential
- 03Segmenting by value and effort
- 04Field, inside, channel and hybrid coverage
- 05Balancing potential, travel and workload
- 06Quota setting against potential
- 07Transition and account handover
- 08Reviewing coverage and costing unworked territory
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 9 to 10 December 2026 | Lusaka, Zambia | Classroom | USD 795 per delegate | Register Now |
| 18 to 19 February 2027 | Windhoek, Namibia | Classroom | R11,950 per delegate | Register Now |
| 30 to 31 March 2027 | Online | Online | R6,500 per delegate | Register Now |