Quality, ISO and AuditingStatistical Process Control
Every process varies, and the central skill is telling the variation that is simply the process breathing from the variation that means something changed, because reacting to the first makes output worse. This course teaches that distinction. Delegates work through variation and the difference between common and special cause, data collection and the sampling that makes a chart meaningful, and control chart selection for variable and attribute data. Chart construction, limits and the rules that signal a genuine shift are covered. Process capability follows, including why a capable process and a controlled process are not the same thing. Reacting appropriately to a signal is addressed. The course closes on implementing charts on the shop floor and on charts that get filled in and never read.
Course objectives
- Distinguish common cause variation from special cause
- Collect data and sample so a chart means something
- Select the right control chart for variable and attribute data
- Construct charts, set limits and apply the signal rules
- Calculate process capability and interpret it correctly
- Explain why capability and control are different things
- Implement charts people actually use and act on
Who should attend
- Quality engineers, technicians and inspectors
- Production supervisors and operators
- Process and manufacturing engineers
- Laboratory staff monitoring measurement processes
- Improvement practitioners using data
Course outline
- 01The process breathing against something changing
- 02Common and special cause variation
- 03Data collection and sampling
- 04Control charts for variable data
- 05Control charts for attribute data
- 06Limits and signal rules
- 07Process capability against control
- 08Reacting to signals and shop floor implementation
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 25 to 27 November 2026 | Online | Online | R6,500 per delegate | |
| 4 to 6 January 2027 | Cape Town, South Africa | Classroom | R14,950 per delegate | |
| 17 to 19 February 2027 | Pretoria, South Africa | Classroom | R14,950 per delegate |
Statistical Process Control
From R6,500