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SAP Systems

SAP SD: Sales and Distribution Management

Sales operations teams need a system view of the order to cash cycle to avoid billing errors and delivery delays. This course covers SAP SD configuration and daily processing, including sales order management, pricing procedures, shipping and billing document flows. Participants also learn to interpret credit management settings that protect revenue on customer accounts.

Course objectives

  • Explain the SAP SD organisational structure and order to cash process flow
  • Create and process sales orders, deliveries and billing documents
  • Configure and troubleshoot pricing procedures and condition records
  • Apply credit management checks and manage customer master data
  • Generate sales reporting for revenue tracking and dispute resolution

Who should attend

  • Sales administrators and order management staff
  • Customer service and billing officers
  • Distribution and logistics coordinators
  • SAP SD end users and key users
  • Commercial managers overseeing revenue processes

Course outline

  1. 01SAP SD organisational structure and master data
  2. 02Sales order processing and document flow
  3. 03Pricing procedures and condition technique
  4. 04Shipping, delivery and transportation processing
  5. 05Billing, invoicing and revenue recognition basics
  6. 06Credit management and sales reporting

Scheduled sessions

Scheduled sessions for SAP SD: Sales and Distribution Management
DatesVenueFormatPriceRegister
29 to 31 October 2026Victoria Falls, ZimbabweClassroomR11,995 per delegateRegister Now
24 to 26 May 2027Lagos, NigeriaClassroomR11,995 per delegateRegister Now
4 to 6 July 2027Kigali, RwandaClassroomR11,995 per delegateRegister Now
10 to 12 August 2027Johannesburg, South AfricaClassroomR11,995 per delegateRegister Now
14 to 16 August 2027Victoria Falls, ZimbabweClassroomR11,995 per delegateRegister Now