Finance and TreasuryMobile Money and Digital Financial Services
Mobile money moves a substantial share of the value transacted across this continent and reaches people no branch network ever did, on infrastructure and business rules that differ fundamentally from conventional banking. This course covers how it works. Delegates work through the value chain from subscriber through agent to the trust account that backs electronic value, float management and the liquidity problem that agents face daily, and the revenue model behind tariffs and interoperability. Agent network economics and management are covered, since the network is the product. Regulation follows: licensing, trust account requirements, customer due diligence at low value tiers, and consumer protection. Fraud patterns are addressed. The course closes on interoperability, cross border remittance and merchant payments.
Course objectives
- Describe the value chain from subscriber through agent to trust account
- Manage float and understand the liquidity problem agents face
- Explain the revenue model behind tariffs and interoperability
- Build and manage an agent network as the core of the product
- Meet licensing, trust account and tiered due diligence requirements
- Recognise the fraud patterns specific to mobile money
- Address interoperability, remittance and merchant payments
Who should attend
- Mobile money and digital financial services staff
- Bankers and payments professionals
- Regulators and central bank supervisors
- Agent network and distribution managers
- Fintech operators and analysts
Course outline
- 01Reaching people no branch network did
- 02The value chain and trust accounts
- 03Float and agent liquidity
- 04Tariffs, revenue and interoperability
- 05Agent network economics
- 06Licensing and trust account regulation
- 07Tiered due diligence and consumer protection
- 08Fraud, remittance and merchant payments
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 23 to 25 September 2026 | Dar es Salaam, Tanzania | Classroom | USD 995 per delegate | Register Now |
| 21 to 23 October 2026 | Lagos, Nigeria | Classroom | USD 995 per delegate | Register Now |
| 18 to 20 November 2026 | Johannesburg, South Africa | Classroom | R14,950 per delegate | Register Now |
| 3 to 5 March 2027 | Maputo, Mozambique | Classroom | USD 995 per delegate | Register Now |
| 15 to 17 March 2027 | Online | Online | R6,500 per delegate | Register Now |