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Leadership and Management

Meeting Management and Minute Taking

Meetings consume more management time than any other activity and produce minutes that record who attended rather than what was decided, which is how the same matter is discussed for a third time. This course addresses both halves. Delegates work through deciding whether a meeting is needed at all, agenda construction that allocates time to decisions rather than to reports, and chairing including managing the person who dominates and the person who says nothing. Minute taking is covered as a distinct discipline: capturing decisions, actions and the reasoning behind them without transcribing. Formal and statutory minutes are addressed, including their evidential status. The course closes on follow up and on the action register that makes minutes worth writing.

2 day courseRegister NowRequest Proposal

Course objectives

  • Decide whether a meeting is needed and who should attend
  • Build an agenda that allocates time to decisions
  • Chair effectively, managing dominance and silence
  • Capture decisions, actions and reasoning without transcribing
  • Write formal and statutory minutes to an appropriate standard
  • Understand the evidential status of a minute
  • Run follow up and an action register that closes items

Who should attend

  • Administrators, secretaries and personal assistants
  • Committee and board secretaries
  • Managers who chair meetings
  • Project coordinators and team leaders
  • Public sector and governance staff

Course outline

  1. 01Discussed for the third time
  2. 02Whether a meeting is needed
  3. 03Agenda construction and time allocation
  4. 04Chairing and managing participation
  5. 05Minute taking as a discipline
  6. 06Capturing decisions, actions and reasoning
  7. 07Formal and statutory minutes
  8. 08Evidential status, follow up and the action register

Scheduled sessions

Scheduled sessions for Meeting Management and Minute Taking
DatesVenueFormatPriceRegister
3 to 4 December 2026OnlineOnlineR6,500 per delegateRegister Now
15 to 16 February 2027Durban, South AfricaClassroomR11,950 per delegateRegister Now
10 to 11 March 2027Dar es Salaam, TanzaniaClassroomUSD 795 per delegateRegister Now

Meeting Management and Minute Taking

From R6,500

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