Leadership and ManagementManager Development Programme
Most managers are promoted for being good at the work and then left to discover that managing is a different job. This programme covers that transition properly. Delegates work through setting direction and expectations, delegation that develops rather than dumps, giving feedback that changes behaviour, and running the performance conversations managers most often avoid. The operational half covers planning, prioritising across competing demands, managing a budget and reporting upward credibly. Delegates work on live situations from their own teams throughout, and leave with a development plan for themselves rather than a folder of models.
Course objectives
- Set direction and expectations a team can actually work to
- Delegate in a way that develops capability rather than offloading tasks
- Give feedback that changes behaviour and receive it without defensiveness
- Run performance conversations, including the difficult ones
- Plan and prioritise across competing operational demands
- Manage a budget and report performance upward credibly
- Build a personal development plan and keep using it
Who should attend
- Newly appointed managers and supervisors
- Technical specialists who now manage people
- Team leaders preparing for a wider role
- Experienced managers who have never had formal development
- Human resources staff supporting management development
Course outline
- 01The transition from doing the work to managing it
- 02Setting direction, expectations and standards
- 03Delegation that develops
- 04Feedback in both directions
- 05Performance conversations, including the avoided ones
- 06Planning and prioritising competing demands
- 07Budgets and reporting upward
- 08Building and using a personal development plan
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 5 to 9 October 2026 | Dar es Salaam, Tanzania | Classroom | R11,995 per delegate | Register Now |
| 11 to 15 October 2026 | Online, Online | Online | R7,500 per delegate | Register Now |
| 21 to 25 October 2026 | Maseru, Lesotho | Classroom | R11,995 per delegate | Register Now |