Human ResourcesHR Analytics and Workforce Metrics
Human resources is asked for evidence in a language the rest of the executive already speaks, and headcount and turnover percentages do not answer the questions being put. This course builds the analysis that does. Delegates work through the workforce data available and its quality problems, the measures that matter across resourcing, retention, cost, capability and productivity, and segmentation that reveals what an organisation wide average hides. Turnover analysis is treated properly, including cost of replacement and the difference between regretted and unregretted leaving. Predictive approaches and their limits are covered. The course closes on presenting findings to an executive and on the ethical limits of monitoring employees.
Course objectives
- Assess workforce data sources and their quality problems
- Select measures across resourcing, retention, cost, capability and productivity
- Segment analysis to reveal what an organisational average hides
- Analyse turnover including replacement cost and regretted leaving
- Apply predictive approaches and state their limits
- Present findings to an executive audience persuasively
- Respect the ethical and legal limits of employee monitoring
Who should attend
- Human resources business partners and managers
- HR information systems and reporting staff
- Reward and resourcing specialists
- Finance staff analysing people cost
- Executives commissioning workforce analysis
Course outline
- 01Answering in the language the executive speaks
- 02Workforce data sources and quality
- 03Measures that matter
- 04Segmentation and hidden variation
- 05Turnover analysis and replacement cost
- 06Regretted against unregretted leaving
- 07Predictive approaches and their limits
- 08Executive reporting and ethical limits
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 28 to 30 October 2026 | Pretoria, South Africa | Classroom | R14,950 per delegate | Register Now |
| 13 to 15 January 2027 | Johannesburg, South Africa | Classroom | R14,950 per delegate | Register Now |
| 18 to 20 January 2027 | Kampala, Uganda | Classroom | USD 995 per delegate | Register Now |
| 1 to 3 February 2027 | Online | Online | R6,500 per delegate | Register Now |