Facilitation Skills for Workshops and Meetings

Course objectives

• Design a session backwards from the outcome required
• Select activities and techniques that fit the group and the decision
• Open a session establishing purpose, role and ground rules
• Manage dominance, silence and disruption
• Reach a decision, including where consensus is unavailable
• Record outcomes and hand over cleanly
• Facilitate remotely, and where you are not neutral

Who should attend

• Facilitators and workshop leaders
• Project managers running planning sessions
• Trainers and learning professionals
• Managers leading team problem solving
• Consultants and internal advisers

Course outline

1. 01Owning the process, not the content
2. 02Designing backwards from the outcome
3. 03Activity and technique selection
4. 04Opening, purpose and ground rules
5. 05Managing dominance and silence
6. 06Disruption and relitigating settled decisions
7. 07Reaching a decision without consensus
8. 08Recording, handover and remote facilitation

Scheduled sessions