Leadership and ManagementFacilitation Skills for Workshops and Meetings
A facilitator owns the process and not the content, which is the hardest discipline in the role for anybody who has an opinion about the subject. This course builds it. Delegates work through designing a session backwards from the outcome required, selecting activities and techniques that fit the group and the decision, and the opening that establishes purpose, role and ground rules. Managing a group is practised in detail: dominance, silence, side conversations, and the participant who wants to relitigate a settled decision. Reaching an actual decision, including where consensus is not available, is covered. Recording and handover follow. The course closes on remote and hybrid facilitation and on facilitating where you are not neutral.
Course objectives
- Design a session backwards from the outcome required
- Select activities and techniques that fit the group and the decision
- Open a session establishing purpose, role and ground rules
- Manage dominance, silence and disruption
- Reach a decision, including where consensus is unavailable
- Record outcomes and hand over cleanly
- Facilitate remotely, and where you are not neutral
Who should attend
- Facilitators and workshop leaders
- Project managers running planning sessions
- Trainers and learning professionals
- Managers leading team problem solving
- Consultants and internal advisers
Course outline
- 01Owning the process, not the content
- 02Designing backwards from the outcome
- 03Activity and technique selection
- 04Opening, purpose and ground rules
- 05Managing dominance and silence
- 06Disruption and relitigating settled decisions
- 07Reaching a decision without consensus
- 08Recording, handover and remote facilitation
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 11 to 13 November 2026 | Port Louis, Mauritius | Classroom | USD 995 per delegate | |
| 16 to 18 November 2026 | Pretoria, South Africa | Classroom | R14,950 per delegate | |
| 23 to 25 December 2026 | Johannesburg, South Africa | Classroom | R14,950 per delegate | |
| 18 to 20 January 2027 | Addis Ababa, Ethiopia | Classroom | USD 995 per delegate | |
| 24 to 26 February 2027 | Online | Online | R6,500 per delegate |
Facilitation Skills for Workshops and Meetings
From R6,500