Leadership and ManagementCross Functional Team Collaboration and Conflict Resolution
Many of today's most important initiatives are delivered by teams drawn from different departments with competing priorities and reporting lines. This specialised course focuses squarely on that challenge, giving participants practical tools to align cross functional stakeholders, manage conflicting agendas and resolve disputes constructively before they derail project delivery.
Course objectives
- Identify sources of friction common to cross functional and matrix teams
- Apply stakeholder alignment techniques to secure buy in across departments
- Use structured conflict resolution approaches suited to workplace disputes
- Facilitate productive meetings between teams with competing objectives
- Build informal influence to move work forward without direct authority
Who should attend
- Project and programme managers working across departments
- Matrix managers with dotted line reporting relationships
- Product owners coordinating multiple functional teams
- Senior coordinators in multi departmental initiatives
Course outline
- 01Sources of friction in cross functional and matrix teams
- 02Stakeholder alignment and securing buy in
- 03Conflict resolution models for workplace disputes
- 04Facilitating cross departmental meetings and workshops
- 05Negotiation and influence without formal authority
- 06Sustaining collaboration once the project ends
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 12 to 14 January 2027 | Johannesburg, South Africa | Classroom | R11,995 per delegate | Register Now |
| 10 to 12 February 2027 | Windhoek, Namibia | Classroom | R11,995 per delegate | Register Now |
| 11 to 13 February 2027 | Kigali, Rwanda | Classroom | R11,995 per delegate | Register Now |
| 16 to 18 April 2027 | Pretoria, South Africa | Classroom | R11,995 per delegate | Register Now |
| 25 to 27 April 2027 | Nairobi, Kenya | Classroom | R11,995 per delegate | Register Now |
| 15 to 17 May 2027 | Dar es Salaam, Tanzania | Classroom | R11,995 per delegate | Register Now |