
Sales and MarketingContent Marketing and Social Media
Most organisational content is published because a calendar said so, addressed to nobody in particular, and it competes for attention against everything else a person could be reading. This course covers content people choose to read. Delegates work through audience definition and the questions your buyers actually ask, content that answers them rather than describing your organisation, and format and channel selection. Production and the realistic cadence a small team can sustain are covered, since most content programmes fail on consistency rather than on quality. Social platform behaviour, community management and responding publicly are addressed. Paid amplification follows. The course closes on measurement beyond vanity metrics and on repurposing so that one piece of work serves several channels.
Course objectives
- Define an audience and the questions they actually ask
- Create content that answers a question rather than describing you
- Select formats and channels suited to the audience
- Set a production cadence a small team can sustain
- Manage social communities and respond publicly
- Use paid amplification to extend reach deliberately
- Measure beyond vanity metrics and repurpose work across channels
Who should attend
- Content and social media staff
- Marketing and communications personnel
- Small business owners publishing their own content
- Sales staff building a professional presence
- Managers overseeing content investment
Course outline
- 01Published because a calendar said so
- 02Audience definition and buyer questions
- 03Content that answers rather than describes
- 04Format and channel selection
- 05Production and sustainable cadence
- 06Social platform behaviour and community management
- 07Responding publicly and handling criticism
- 08Paid amplification, measurement and repurposing
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 21 to 23 October 2026 | Durban, South Africa | Classroom | R14,950 per delegate | Register Now |
| 11 to 13 November 2026 | Pretoria, South Africa | Classroom | R14,950 per delegate | Register Now |
| 16 to 18 December 2026 | Accra, Ghana | Classroom | USD 995 per delegate | Register Now |
| 4 to 6 January 2027 | Online | Online | R6,500 per delegate | Register Now |
| 10 to 12 March 2027 | Maputo, Mozambique | Classroom | USD 995 per delegate | Register Now |
| 17 to 19 March 2027 | Kigali, Rwanda | Classroom | USD 995 per delegate | Register Now |