Project and ContractCommunication Skills for Project Teams
Projects run on information moving between people who do not report to each other, which makes communication a delivery risk rather than a soft skill. This course treats it that way. Delegates work through the communication plan and its match to the stakeholder map, written communication that survives being forwarded, and the meetings that actually decide something. Escalation is covered as a discipline, including raising a problem early without appearing to fail. Difficult conversations with contractors, clients and colleagues are practised. The course closes on communicating across cultures and time zones, and on the record that project communication becomes when a dispute arises.
3 day course
Course objectives
- Build a communication plan matched to the stakeholder map
- Write project communication that survives being forwarded
- Run meetings that produce decisions rather than minutes
- Escalate a problem early without appearing to have failed
- Handle difficult conversations with contractors and clients
- Communicate effectively across cultures and time zones
- Recognise that project communication becomes evidence
Who should attend
- Project managers and coordinators
- Engineers and technical staff in project teams
- Contract administrators
- Client and contractor representatives
- Anybody working in a matrix project structure
Course outline
- 01Communication as a delivery risk
- 02Communication planning and the stakeholder map
- 03Written communication that holds up
- 04Meetings that decide
- 05Escalation as a discipline
- 06Difficult conversations
- 07Cross cultural and distributed teams
- 08Communication as evidence
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 25 to 27 November 2026 | Gaborone, Botswana | Classroom | R14,950 per delegate | |
| 16 to 18 December 2026 | Durban, South Africa | Classroom | R14,950 per delegate | |
| 4 to 6 January 2027 | Online | Online | R6,500 per delegate | |
| 27 to 29 January 2027 | Cape Town, South Africa | Classroom | R14,950 per delegate | |
| 1 to 3 February 2027 | Pretoria, South Africa | Classroom | R14,950 per delegate |
Communication Skills for Project Teams
From R6,500