AI and Digital TransformationChange Management for Digital Transformation Programmes
Digital transformation programmes fail more often from resistance and poor change management than from technology shortcomings. This course equips programme managers and change practitioners with structured methods for managing stakeholder resistance, building adoption and sustaining new ways of working once a digital system goes live. Participants apply change management tools to a live transformation project from their own organisation throughout the course.
Course objectives
- Apply a structured change management model to a digital transformation programme
- Identify and manage stakeholder resistance during technology rollouts
- Design communication and engagement plans that build adoption
- Develop training and support structures that sustain new digital ways of working
- Measure change readiness and adoption throughout a transformation programme
Who should attend
- Change management practitioners
- Digital transformation and programme managers
- Human resources business partners
- IT project managers implementing new systems
- Departmental heads leading system rollouts
Course outline
- 01Why digital transformation programmes fail and the role of change management
- 02Change management models applied to digital initiatives
- 03Stakeholder analysis and managing resistance
- 04Communication and engagement planning for technology rollouts
- 05Training, support and reinforcement structures
- 06Measuring change readiness and sustaining adoption post go live
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 19 to 21 December 2026 | Accra, Ghana | Classroom | R11,995 per delegate | Register Now |
| 14 to 16 January 2027 | Cape Town, South Africa | Classroom | R11,995 per delegate | Register Now |
| 6 to 8 March 2027 | Kigali, Rwanda | Classroom | R11,995 per delegate | Register Now |
| 10 to 12 March 2027 | Dubai, UAE | Classroom | R11,995 per delegate | Register Now |
| 4 to 6 July 2027 | Accra, Ghana | Classroom | R11,995 per delegate | Register Now |
| 22 to 24 July 2027 | Kigali, Rwanda | Classroom | R11,995 per delegate | Register Now |