
Leadership and ManagementBusiness and Technical Report Writing
Reports are written to be filed rather than read, and the reader who must decide something reaches page four before finding out what is being asked of them. This course reverses that. Delegates work through purpose and reader before drafting, structure that puts the conclusion where a busy reader will find it, and the executive summary as the only part many readers will see. Evidence, data presentation and the honest handling of uncertainty are covered. Sentence level clarity is practised: shorter sentences, active voice, and the removal of the padding that signals nothing was decided. Recommendations that can actually be acted on follow. The course closes on editing your own work and on writing to a reader who disagrees with you.
Course objectives
- Establish purpose and reader before drafting
- Structure so the conclusion is where a busy reader finds it
- Write an executive summary that stands alone
- Present evidence and data honestly, including uncertainty
- Write clearly at sentence level and remove padding
- Frame recommendations that can be acted on
- Edit your own work and write to a reader who disagrees
Who should attend
- Managers and professionals who write for decision makers
- Engineers and technical staff writing for non specialists
- Analysts, auditors and investigators
- Administrative and support staff
- Anyone whose reports are not being read
Course outline
- 01Written to be filed, not read
- 02Purpose and reader before drafting
- 03Structure and the position of the conclusion
- 04The executive summary
- 05Evidence, data and uncertainty
- 06Sentence level clarity and active voice
- 07Removing padding
- 08Recommendations, editing and hostile readers
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 12 to 14 October 2026 | Pretoria, South Africa | Classroom | R14,950 per delegate | Register Now |
| 4 to 6 November 2026 | Dar es Salaam, Tanzania | Classroom | USD 995 per delegate | Register Now |
| 18 to 20 November 2026 | Cape Town, South Africa | Classroom | R14,950 per delegate | Register Now |
| 21 to 23 December 2026 | Online | Online | R6,500 per delegate | Register Now |
| 25 to 27 January 2027 | Addis Ababa, Ethiopia | Classroom | USD 995 per delegate | Register Now |
| 3 to 5 March 2027 | Johannesburg, South Africa | Classroom | R14,950 per delegate | Register Now |