Leadership and ManagementBuilding Resilience and Sustainable Team Performance
Sustained high performance and burnout look similar for a while, and then they do not. This course covers building a team that performs without consuming itself. Delegates work through the drivers of sustainable performance, workload and demand management, recovery as an operational requirement rather than a perk, and the early indicators that a team is running beyond its capacity. The course is explicit that individual resilience training is frequently used to place the burden of a systemic overload on the people carrying it, and delegates work on distinguishing the two and addressing the causes a manager can actually control.
Course objectives
- Identify the drivers of sustainable performance in a team
- Manage workload and demand rather than absorbing them
- Treat recovery as an operational requirement
- Recognise the early indicators of a team running beyond capacity
- Distinguish an individual resilience issue from a systemic overload
- Address the causes of overload that a manager can control
- Escalate the causes that a manager cannot
Who should attend
- Managers and team leaders
- Human resources and wellbeing professionals
- Operations and service delivery managers
- Project managers running sustained delivery
- Senior leaders accountable for capacity
Course outline
- 01Sustainable performance against sustained overload
- 02The drivers of team performance over time
- 03Workload, demand and the manager's actual levers
- 04Recovery as an operational requirement
- 05Early indicators of a team exceeding capacity
- 06Individual resilience against systemic overload
- 07What a manager can fix and what must be escalated
- 08Building a team practice that holds
Scheduled sessions
| Dates | Venue | Format | Price | Register |
|---|---|---|---|---|
| 5 to 7 October 2026 | Pretoria, South Africa | Classroom | R11,995 per delegate | Register Now |
| 6 to 8 October 2026 | Nairobi, Kenya | Classroom | R11,995 per delegate | Register Now |
| 1 to 3 November 2026 | Victoria Falls, Zimbabwe | Classroom | R11,995 per delegate | Register Now |
| 11 to 13 November 2026 | Kampala, Uganda | Classroom | R11,995 per delegate | Register Now |
| 4 to 6 December 2026 | London, United Kingdom | Classroom | R11,995 per delegate | Register Now |