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Assessment Centres and Psychometric Selection

Interviews predict job performance poorly, which is why organisations add tests and exercises, and why a badly run assessment adds cost and a legal exposure without improving the decision. This course covers doing it properly. Delegates work through job analysis and the competencies an assessment must actually measure, selecting instruments including ability, personality and situational judgement measures and what each does and does not predict. Assessment centre design follows: exercise selection, matrices, assessor training and the observation and classification discipline that keeps ratings comparable. Integration sessions and reaching a defensible decision are covered. Fairness, bias and adverse impact are addressed directly, along with the regulatory position on test use. The course closes on candidate feedback and validation.

3 day course

Course objectives

  • Analyse a job and define the competencies to be measured
  • Select instruments matched to what they actually predict
  • Design an assessment centre with an appropriate exercise matrix
  • Train assessors to observe, record and classify consistently
  • Run an integration session and reach a defensible decision
  • Address fairness, bias, adverse impact and the regulatory position
  • Give candidate feedback and validate the process against outcomes

Who should attend

  • Human resources and recruitment practitioners
  • Assessors and assessment centre administrators
  • Industrial psychologists and talent staff
  • Line managers participating in selection
  • Learning and development staff assessing potential

Course outline

  1. 01Adding cost and exposure without a better decision
  2. 02Job analysis and competency definition
  3. 03Ability, personality and situational judgement measures
  4. 04What each instrument predicts
  5. 05Assessment centre design and exercise matrix
  6. 06Assessor training and rating discipline
  7. 07Integration and decision making
  8. 08Fairness, adverse impact, feedback and validation

Scheduled sessions

Scheduled sessions for Assessment Centres and Psychometric Selection
DatesVenueFormatPriceRegister
25 to 27 November 2026Windhoek, NamibiaClassroomR14,950 per delegate
30 December 2026 to 1 January 2027Kampala, UgandaClassroomUSD 995 per delegate
6 to 8 January 2027OnlineOnlineR6,500 per delegate
1 to 3 February 2027Johannesburg, South AfricaClassroomR14,950 per delegate
3 to 5 March 2027Nairobi, KenyaClassroomUSD 995 per delegate
10 to 12 March 2027Lusaka, ZambiaClassroomUSD 995 per delegate

Assessment Centres and Psychometric Selection

From R6,500

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