Performance Management Systems and Appraisal

Course objectives

• Design performance objectives that are specific, measurable and aligned to strategy
• Apply consistent rating criteria to reduce bias in performance appraisal
• Conduct appraisal conversations that motivate rather than discourage staff
• Document performance issues in a way that supports fair decision making
• Link performance outcomes to development, reward and succession planning

Who should attend

• Line managers and supervisors conducting appraisals
• HR officers designing or administering performance systems
• Team leaders new to formal performance management
• Department heads reviewing their appraisal process

Course outline

1. 01Principles of an effective performance management system
2. 02Setting clear and measurable objectives
3. 03Rating performance consistently and reducing bias
4. 04Conducting motivating appraisal conversations
5. 05Documenting performance for fair decision making
6. 06Linking performance to development and reward

Scheduled sessions