Skip to content
AfriScience GroupAfriScienceGroup
Emerging Technologies

Generative AI for Business and Productivity

Generative AI tools are reshaping how teams draft content, analyse data and automate routine tasks, but successful adoption depends on clear use cases and responsible practice. This hands on course guides delegates through prompt design, workflow integration and risk management so generative AI becomes a reliable productivity tool rather than an unmanaged experiment. Examples are drawn from finance, marketing, customer service and operations functions common to African organisations.

Course objectives

  • Explain how large language models generate text, code and analysis
  • Design effective prompts for research, drafting, summarisation and data tasks
  • Integrate generative AI tools into existing team workflows and document processes
  • Identify accuracy, bias, confidentiality and intellectual property risks and mitigations
  • Establish organisational guidelines for responsible generative AI use

Who should attend

  • Team leaders
  • Marketing and communications staff
  • Operations managers
  • Business analysts
  • Customer service supervisors

Course outline

  1. 01How generative AI models work and where they add value
  2. 02Prompt design techniques for business writing and analysis
  3. 03Applying generative AI to reporting, research and customer communication
  4. 04Automating repetitive tasks with AI assisted workflows
  5. 05Risk, accuracy, bias and confidentiality management
  6. 06Building a team level generative AI usage policy

Scheduled sessions

Scheduled sessions for Generative AI for Business and Productivity
DatesVenueFormatPriceRegister
12 to 14 December 2026Lagos, NigeriaClassroomR11,995 per delegateRegister Now
16 to 18 December 2026Johannesburg, South AfricaClassroomR11,995 per delegateRegister Now
8 to 10 March 2027Windhoek, NamibiaClassroomR11,995 per delegateRegister Now
23 to 25 April 2027Durban, South AfricaClassroomR11,995 per delegateRegister Now
2 to 4 June 2027London, United KingdomClassroomR11,995 per delegateRegister Now